FAQ
Vacation Happy at New Smyrna Waves
We want your stay at New Smyrna Waves to be seamless. Below are some answers to our most frequently asked questions.
Location & Transportation
Q: Where is New Smyrna Waves located?
New Smyrna Waves is a quaint beach resort just minutes away from dining, shopping, & entertainment.
Learn more here or explore with Google Maps.
Q: What's the closest airport to New Smyrna Waves?
The two conveniently located airports to New Smyrna Waves, are Daytona International Airport (DAB) and Orlando Sanford Airport (SFB).
Q: Is there transportation available to and from the airport?
Unfortunately, we do not provide transportation to and from the airport.
Q: Is there valet parking?
No, we do not offer valet parking. We offer self-parking during your stay.
Resort
Q: Is a credit card required upon check-in?
Yes, a hold will be placed at check-in on your credit card in the amount of $250. The credit card hold will be released, subject to any incidental charges or damages, upon check-out and can take up to 21 business days to reflect in your account.
Q: Do you offer day passes?
Day passes are not available.
Q: Is there a kids' club?
We do not have a kid's club, but we do offer a variety of board games, books, and DVD movie rentals at the Front Desk.
Q: Is there a fitness center?
Yes, we have a fitness center to help maintain any activity level of fitness.
Q: Are pets allowed?
Pets & emotional support animals are not permitted at New Smyrna Waves. Only Service animals are allowed.
Accommodations
Q: Do all accommodations have a kitchen with supplies?
Yes, all accommodations have a fully equipped kitchen or kitchenette with stocked necessary kitchen tools in the drawers and cabinets for all your cooking needs. Just bring the ingredients!
Reservations
Q: How do I modify or cancel my reservation?
Access the cancel or modify link on your initial booking confirmation email or call a member from our rental reservations team at 855-849-2205 or by email at rentalreservations@exploriaresorts.com.
Q: What time is check-in/ check-out time?
Check-in time starts at 4:00pm local time. If your accommodation is ready before 4:00pm our staff will contact to help with an earlier check-in process. Please note, during peak seasons, check-in times may be slightly delayed, but our staff will do their best to assist you. 4:00pm check-in is NOT guaranteed.
Check-out time is at 10:00am. Any late checkout must be approved by a member of our guest services and requested ahead of time. Late check-out charges will apply and are subject to availability only.
Q: Do you offer any promotions?
Please check our promotions page for any current promotions. Learn more here.